Most deposits on our platform are instant, but occasionally a delay can happen due to payment provider processing, wallet verification, or network congestion.
If you're waiting for a deposit or withdrawal, here's what to expect — and when it's time to contact us.
Normal Processing Times
Deposits
| Payment Method | Expected Time |
|---|---|
| 💳 Card Payments (Visa/MasterCard) | Instant (up to 1 hour if delayed) |
| 📱 Apple Pay / Google Pay | Instant |
| 🧾 MiFinity / Astropay (E-wallets) | Instant |
| ₿ Crypto (BTC, USDT, etc.) | 10–60 mins (depends on network speed) |
| 🇨🇦 Interac (Gigadat) | Instant – up to 1 hour |
| 🌍 Zimpler / POLi / UPI (India) | Instant |
| 💶 SEPA Bank Transfer | 1–3 business days |
Withdrawals
(After approval)
| Payment Method | Expected Time After Approval |
|---|---|
| 🧾 MiFinity | Within a few hours |
| ₿ Crypto (via Coinspaid or GammaG) | Under 1 hour |
| 🇨🇦 Interac (Gigadat) | Up to 24 hours |
| 🌍 Zimpler / UPI / Local Bank | Up to 24 hours |
What You Can Do First
If your payment hasn’t arrived yet:
-
Double-check your transaction history
Look for a successful status or check if the payment is still pending
-
Match the time, date, and amount
Some statements may not show “Wikibet” directly
-
Allow for delays during weekends or holidays
Some banks or wallets may not process outside business hours
When to Contact Support
If:
The payment was deducted
It’s been longer than the expected time
You have a screenshot or confirmation
👉 Please reach out and include:
Payment method used
Date & time of the transaction
Amount and currency
Transaction reference or hash (if available)
A screenshot of the payment confirmation
We’ll investigate and keep you updated as soon as possible.
📬 Need help? Contact us any time at support@wikibet.com
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