My Withdrawal Disappeared – What Happens Next?

If your withdrawal request is no longer visible, don’t worry — here’s what might’ve happened:

Most Common Reasons:

• Rejected: If the payment method isn’t eligible (e.g. card), or something was missing, the funds are returned to your balance.

• Verification Required: Withdrawals may be paused or cancelled if your account still needs verification. You can upload documents via Profile > Verification.

What to Do:

• Check your balance – the funds may have been returned

• Check your email – we will inform you if your withdrawal was cancelled or returned

• Make sure your documents are uploaded

Need Help?

If you're unsure what happened, please contact us from the email registered to your account, and include:

• Your nickname

• Withdrawal method

• Amount and date/time of the request

• A screenshot (if possible)

We’ll investigate and help you resubmit your withdrawal if needed. Most cases are resolved within 24–48 hours.

📬 support@wikibet.com