Game Won’t Load – Quick Fixes

Sometimes things don’t go quite as planned — but don’t worry, we’ve got a few quick tricks to get you back in the game. Meow!
 

Step 1: Try a Different Browser

Some games work better on certain browsers. We recommend using Google Chrome for the best experience.
If you're already using Chrome, try switching to Firefox or Safari to see if that solves it.

Step 2: Clear Cookies & Cache

Old or corrupted browser data can cause loading issues. Here's how to clear it:

On Chrome:

1. Open Chrome

2. Click the three dots (top-right) > Settings

3. Go to Privacy and Security

4. Select Clear browsing data

5. Choose Cookies and other site data + Cached images and files

6. Click Clear data

Repeat similar steps for Firefox, Safari, or Edge if using a different browser.

Step 3: Restart Your Device

Sometimes a simple restart can solve connection or memory-related issues.

Step 4: Check Active Games

If you were in the middle of a game, check the Active Games section under the Casino tab to pick up where you left off.

Still Not Working?

If the issue continues, our Support Team is happy to help. Please contact us and let us know:

• The name of the game

• The browser you’re using

• Any error messages you see (if any)

We’ll get you back purring and playing in no time.