Game Crashed – Did I Lose My Bet?

Even the smoothest cats can hit a glitch — but don’t worry, your bet hasn’t vanished into thin fur. 

When a game crashes mid-spin or during a bonus round, here’s what actually happens (and what you can do next):

Step 1: Check Active Games

Your session is likely still live!
Click on Casino > Active Games (top right) to pick up where you left off. If the round is still in progress, it will reload exactly where it paused.

Step 2: Review Bet History

Want to double-check what happened?
Head to Profile > Bet History to view your most recent games, outcomes, and settled rounds — even if the game itself crashed.

What If I Don’t See the Game?

Sometimes, games close automatically after finishing in the background. If that’s the case, the result is still logged in your Bet History, and any win or loss is already credited to your balance.

Still Having Trouble?

Try these quick fixes:

• Clear cookies and cache in your browser

• Use Chrome or Firefox for the smoothest experience

• Restart your device if the issue persists

If your fur is still ruffled, contact our Support Team with your nickname, the game name, and approximate time of crash — we’ll investigate faster than a cat chasing a laser pointer.

💡 Tip: Game crashes don’t cancel bets — everything is tracked. You’re always in safe paws.